"Do not try to change yourself," argues Peter Drucker in Managing Oneself . "You are unlikely to succeed. But work hard to improve the way you perform." This book takes that advice to heart and uses evidence-based methods to show how to act on it.
Think of game-changers like Nintendo's Wii or Apple's iPod. They overturned our understanding of what a video game means and how we listen to music. This book shows that for truly breakthrough products and services, we must look beyond customers. It offers a fresh view of innovation thinking and practice.
This comprehensive handbook brings you sophisticated guidance and practical advice from family business experts Josh Baron and Rob Lachenauer. Based on their decades-long experience working closely with a wide range of family businesses around the world, the authors present proven methods and approaches.
HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you-and your counterpart-typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions